After upgrading your laptop or desktop to Windows 10, you might have noticed following issues:
- After performing shutdown, power lights as well as CPU fan still remains on. (Power off issue)
- Unable to sleep the computer
- Unable to hibernate the computer
However not all the users who have upgraded to Windows 10 are facing this problem. Unfortunately this issue was seen on HP Pavilion 15 p077tx. While searching for this issue on Google we found out that this issue is majorly affecting HP Laptops.
Also there are many forum posts, questions as well as solutions are posted on the web. We’ve tried all of the solution but none of them seems to work for us. But while googling we came to know that it is an issue with Intel Management Engine Interface Driver.
Traditionally you can downgrade the IME driver to version 9.x or 10.x but due to automatic updates in Windows 10 it will be upgraded automatically. Other way around this was to block the automatic driver update using the tool provided by Microsoft. You can read more about it here: https://support.microsoft.com/en-us/kb/3073930
However this is just a temporary fix. So we dig a little deeper and found even an easier solution. Let’s get on with how to fix this issue:
- Go to Device Manager.
- Expand ‘System devices’.
- Right click on ‘Intel Management Engine Interface’ and go to properties.
- Now select ‘Power Management Tab’.
- Untick ‘Allow computer to turn off this device to save power’.
- Save the changes.
Tip: It’s recommended that you manually update all the device in the device manager.
Also here we’ve made up a short video tutorial. Make sure to check it out.
List of affected models:
- HP Pavilion 15 series (p077tx)
- ASUS Zenbook (UX303LN)
- Dell Inspiron 15 (3542)
Note: If your device is/was affected by this issue. Please let us know so that we can keep this list updated.
We hope that this tutorial will help you solve your power issue with Windows 10. If yes, do share your views in the comment section below. If no, let us know about your device. We will love to help you out.